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Problem Trying To Access Examples, from within xTIMEcomposer

Posted: Wed Jan 02, 2019 1:36 pm
by johned
When trying to access the Examples, from within xTIMEcomposer, the following message is seen :
Connection to https://www.xmos.com failed

Re: Problem Trying To Access Examples, from within xTIMEcomposer

Posted: Wed Jan 02, 2019 1:38 pm
by johned
This issue is usually caused when something is corrupted in the xTIMEcomposer cache.
The solution is to delete the contents of the cache and restart xTIMEcomposer.
The cache directory within Windows is located at
C:\Users\{username}\.xmos\cache\

Re: Problem Trying To Access Examples, from within xTIMEcomposer

Posted: Thu Jan 03, 2019 2:36 pm
by dahoma
Hello.

I have the same problem.

I have deleted the cache but I keep having the same error.

Re: Problem Trying To Access Examples, from within xTIMEcomposer

Posted: Thu Jan 03, 2019 3:44 pm
by johned
Please can you ensure you have toggled the online/offline mode and refreshed the contents (using the buttons at the top right of the examples list).

John

Re: Problem Trying To Access Examples, from within xTIMEcomposer

Posted: Thu Jan 03, 2019 5:10 pm
by dahoma
Hello John

Yes, online mode is selected and also I refreshed it.

I am working on windows 10. Currently I notice that i don't have connection, even to install a new hardware.

Thanks for your answer

Re: Problem Trying To Access Examples, from within xTIMEcomposer

Posted: Fri Jan 04, 2019 10:13 am
by perra_e
I have the same problem.
Tried to delete the cash and refresh but no success.
Same problem with libraries.

--Per

Re: Problem Trying To Access Examples, from within xTIMEcomposer

Posted: Fri Jan 04, 2019 12:32 pm
by dahoma
I am not behind a proxy server. Therefore, I try the connection from different places.

Also, I realized that I cannot close my XMOS account from xTIMEcomposer. Indeed I change My password and when I restart xTIMEcomposer, the tool does not request my credentials

Re: Problem Trying To Access Examples, from within xTIMEcomposer

Posted: Fri Jan 04, 2019 3:34 pm
by johned
Thanks, can you do a quick re-install of xTIMEcomposer and it will ask you for the login details again.
John

Re: Problem Trying To Access Examples, from within xTIMEcomposer

Posted: Fri Jan 04, 2019 4:27 pm
by dahoma
I have reinstalled but still does not ask for the login

Re: Problem Trying To Access Examples, from within xTIMEcomposer

Posted: Fri Jan 04, 2019 6:03 pm
by perra_e
Same here again. Reinstalled but stillconnection fail.
Get libraries via Git from xmos github works.

--Per